Advance Your IT Support Specialist Career

Over the next decade, jobs in computer and information technology are projected to grow much faster than average*. Whether you want to increase your salary or pursue a specialization, you’ll find the resources you need to advance your IT career here.

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Build advanced IT skills and earn recognized credentials with industry leaders

Status: Free Trial

Skills you'll gain: User Story, Stakeholder Engagement, Software Development Life Cycle, Software Architecture, Project Management Life Cycle, Resource Management, Peer Review, Agile Software Development, Earned Value Management, Stakeholder Management, Agile Methodology, Project Risk Management, Kanban Principles, Project Management, Information Technology, Risk Management, Sprint Retrospectives, Interviewing Skills, Leadership, Communication

Status: Free Trial

Skills you'll gain: Cost Management, Scope Management, Agile Project Management, Agile Methodology, Stakeholder Engagement, Project Management, Project Schedules, Stakeholder Management, Adaptability, Cost Estimation, Kanban Principles, Project Scoping, Project Risk Management, Conflict Management, Project Management Institute (PMI) Methodology, Project Management Office (PMO), Project Planning, Risk Management, Team Management, Quality Management

Status: Free Trial
Status: New AI skills

Skills you'll gain: Quality Management, Project Management Life Cycle, Sprint Retrospectives, Project Scoping, Project Closure, Milestones (Project Management), Stakeholder Communications, Project Management, Project Planning, Agile Project Management, Continuous Improvement Process, Project Controls, Backlogs, Requirements Analysis, Stakeholder Management, Quality Assessment, Project Documentation, Change Management, Interviewing Skills, Applicant Tracking Systems

Ready to take the next step up from your entry-level IT role? Positions in this field earn more than twice the average salary for all occupations, so you have many high-paying career paths and specializations to choose from*. As a mid-level or advanced IT professional, you may begin to focus on an industry niche such as InfoSec, cybersecurity, cloud computing, or business IT. Higher-level IT professionals can also hold IT management or digital product management roles. Learn more about how to prepare for more advanced IT roles and how Coursera can help:

Frequently asked questions (FAQ)

*US Bureau of Labor Statistics. ā€œOccupational Outlook Handbook: Computer and Information Technology Occupations, https://www.bls.gov/ooh/computer-and-information-technology/home.htm.ā€ Accessed February 1, 2024.