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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
159,859 ratings

About the Course

In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

TP

Apr 13, 2021

This course was a friendly and educational start to the certificate, I will recommend this to anyone either looking to develop skills in IT or if they just want to gather more skills for personal use.

AT

Sep 30, 2021

T​here's a lot to cover, and this course does a great job breaking it all down into managable chunks. If you're looking to dive into learning more about IT, you could do much worse than starting here.

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8851 - 8875 of 10,000 Reviews for Technical Support Fundamentals

By sevket y

Apr 13, 2025

This is really helpful to understand the IT enivronment. Thanks for all who have contributions.

By abdullah m

Oct 30, 2024

thank you for this interesting course . But is there a certificate for this part of the course?

By Joseph M

Oct 18, 2024

A very informative and helpful course for me and for those who are new or not familiar to tech.

By Roberto S L P

Apr 12, 2024

Excelent expirience, I encourage everyone to take this course to get started in the world of IT

By Monica

Feb 26, 2024

I learned so much information doing this course. Its been a great start to the new career goals

By srikanth

Sep 1, 2023

I liked this course content. This will surely help me to land my job in IT industry. Thank you.

By Tari M

Aug 9, 2023

Wonderful course. It was very easy to understand with lots of quality information. Thank You!!!

By Alexander T

Aug 9, 2023

Very good for beginners and people who have some experience with computers. Highly recommended!

By Luke N

Jul 16, 2023

A great, well-paced and fun introduction of the fundamentals. I'm excited for the next course.

By mkl m

Jun 25, 2023

Superb and excellent! Interactive and Fun. Hands-on and Practical Learning even via online mode

By AFAQ A

May 19, 2023

The course is really very good for beginners , Google made this course very easy and learnable.

By Percival F

May 15, 2023

One of the most comprehensive, concise and easy to follow course.. Thanks you Google form this

By EWENIKE E N

May 5, 2023

it was a wonderful time learning different skills and ways to be a good customer support person

By Raphael M

Apr 13, 2023

This is a well crafted course with very good content that has been simply explained. Thank you.

By JT A

Mar 8, 2023

Fantastic Certificate. Thank you google. Look forward to getting more IT and Tech certificates.

By Roy B

Feb 7, 2023

Google can teach babies to be IT Support Engineers. Intelligently crafted, cunningly conceived.

By William P

Jan 25, 2023

This is a fun and engaging course so far and I can not wait to continue on my learning journey.

By Deleted A

Dec 21, 2022

I especially enjoyed the vides of the Google employees sharing their journeys. Very inspiring.

By Ejiogu A k

Dec 6, 2022

very happy to receive and learn first hand from this platform, this is a start to bigger things

By Md.Monirul I

Nov 22, 2022

Very informative course for starting IT career and also good for non-technical person as well .

By Ahmed M

Oct 26, 2022

It was a very good course, and very interesting experince, i look forward to the other courses

By KEVIN L

Oct 25, 2022

Outstanding material and a great learning experience that will prepare me for the IT industry!

By Cameron E

Oct 2, 2022

I enjoyed the content , the labs, and all the instructors in the video. Its been very helpful.

By Danyale R

Sep 24, 2022

Very informative for anyone even those who know nothing about Tech and want to start learning.

By Chijioke E

Sep 20, 2022

This is an amazing course. The instructors were absolutely amazing. I enjoyed every bit of it.