This course is a must have to get you into entry level IT position or help desk. I'm grateful for this opportunity.

the course was excellent ..you want to get a more knowledge then you think .i love this course. thank you teachers.

I had not found a course like this. I can honestly say that for me it is very complete and cherry was the practice.

I guess it was a great experience learning with such a great teachers.

Thanks for providing such a wonderful course.

This course gave the opportunity to improve my skills and understand the fundamentals concepts of Technical Support

This course is absolutely mind-blowing and we get exposed to real-world IT professional work. Good beginner course.

Worth to study when your start carrier as it support even your experience also learn new skills and brush-up things

I was surprised at the ease of understanding i had. The instructors broke everything down into the simplest terms.

For someone who has had minimal IT work background, I feel this course does a great job at setting the foundation.

This has been an awesome course to dive into IT career. This is a great first step!!! Excellent Coursera and Google

Very good introductory course, got every I needed to see if IT would be a good fit. Love it and on the next course.

Awesome course to learn about the fundamentals of I.T and a great refresher for people that know about I.T already.

Course is very hands on. You're learning very intense subjects at an informative pace. I love it. It's Fantastic.

Great intro course! I love how this course was not intimidating for beginners and an eye opener for what's to come.

This course is wonderful. The instructors are so passionate and encouraging. I am well on my way to a career in IT.

I learned a lot of IT basics in a few weeks. It's fast paced and I definitely enjoyed using the forums to get help!

It was a very good experience, got chance to brush up my basics and understood more about customer handling skills.

I took this after being out of the field for awhile as a refresher. I very good foundation course, glad I found it!

Great information for beginners. I was aware of most of the content but some bits and pieces were great refreshers.

Very easy and informative to learn. I love how the structure is laid out and how the course work is easy to follow.

me encanto este curso, quiero mas, que mas puedo estudiar que este relacionado al area de IT, que es lo que sigue?

it is very good course and it is easy to learn i would like to thank coursera to give me this opportunity to learn

Outstanding aid for people who wants to start in IT from scratch, highly recommended! Thank you Coursera & Google!

This lesson was so amazing and i would like to continue with other courses to earn full professional certificate.