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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
159,738 ratings

About the Course

In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

EG

Oct 1, 2023

This course is very informative. Right from basics, all fundamental concepts are covered. I highly recommend anyone who wants to learn in depth knowledge of what IT is all about. Great course so far!

EO

Jul 20, 2022

The Course is great. I've been a Systems Administrator for the past six years but decided to take this as a refresher and I'm truly refreshed with new ideas and important tools. Can't be happy enough!

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5326 - 5350 of 10,000 Reviews for Technical Support Fundamentals

By Pia P

Nov 9, 2020

Muy bueno! dinámico, ágil, con una pedagogía que muestra conceptos complejos de manera simple, perfecta intriducción para seguir profundizando

By Erika M

Nov 4, 2020

It's really good for people like me that didn't know much about IT and gives you the opportunity to have a better understanding of the basics.

By Stephen B

Sep 25, 2020

Well done. Enjoyed the course. It was a good simple sky-level overview of what is covered in IT topics. I'm looking forward to diving deeper.

By Apurba P

Aug 18, 2020

This course is really helpful to understand the basic fundamentals of IT. And this course is also encouraging enough to push further. awesome.

By Samir I N

Aug 3, 2020

I had an awesome experience and learned a lot of things,Even there is a lot of myth about it industry and right now those are all clear to me.

By Deleted A

Jul 30, 2020

This introduction from google and coursera is phenomenal. I knew i needed to go back to school and this program makes it easy and affordable.

By CARLOS E A B

Jul 14, 2020

One of the best courses you can take in courses in coursera, amazing practices, professors and helpful tools in a wide outlook of the IT field

By Audrey C

Jul 11, 2020

This was a good course that provided exactly what was described. I'm happy with the outcome and excited to take more IT courses through Google

By H R S

Jul 10, 2020

It was a very effective course and it is very fundamental course for those who are willing to be an IT support professional. Overall enjoyed !

By Kristen B

Jul 4, 2020

I really enjoyed the course and learned a lot of information and I’m excited to move forward and potentially take other courses in the future.

By NIKAM D R

Apr 26, 2020

One of the Best Courses that I have come Across till Date. It is highly beneficial for Young Aspirants to Learn from. I Strongly Recommend it!

By Prateek S

Apr 19, 2020

This course give us clear fundamental idea about a Technicall support fundamentals that is required for a IT Support at entry Level of career.

By Md T

Oct 5, 2019

I have never experienced such an amazing way of teaching. They have cleared all my confusion, doubts that I have gone through in my graduation

By Arlyne P

Jul 9, 2019

The course is easy to learn and the topics discussed are easy to catch up and understand. I love Googlers who taught us their experiences too.

By Deleted A

Feb 19, 2019

Excellent course whether you are new to IT or if you just need a refresher. Love the Quick Labs and look forward to learning more about Linux.

By Mary H K

Jan 27, 2019

I found everything that was covered vey informative. It was interesting to learn not only how to build a computer but how it actually worked.

By Eric M M

Jul 20, 2018

A nice streamlined course with plenty of help and quick references to use. Never felt lost and the courses were easy to follow and understand.

By Deivy M

Feb 28, 2018

I enjoyed this course and i learned binary code and many troubleshooting tips and tricks that can be applied to any problem solving situation.

By Julio F

Feb 8, 2018

What an amazing course. I'm loving it so far. The instructors are well prepared and they are so much fun! I cannot wait to start the next one!

By FRANCISCO A F D S F

Jun 18, 2025

It was an amazing experience learning the fundamentals of the IT world, and the fact that was just the basics makes me wanna learn even more!

By Hannah S

Apr 14, 2025

When you remind yourself that this is about the basics of the basics, it's a good start to get you going and thinking about this information.

By Bradley D

Feb 27, 2025

Absolutely great course i loved it !. I had completed very quick due to self taught knowledge, but also some information that i did not know.

By Wesly F d C

Nov 27, 2024

Curso muito bom, introdutório de verdade. Mas com muitos insigths, dicas e conhecimento de vivencia de pessoas que atuam diretamente na area.

By Rodrigo M

Aug 26, 2024

curso bastante completo sobre la introducción a la informática y en especial, la asistencia al usuario y como resolver casos de forma eficaz.