I really enjoyed this course, even though there was some confusion towards the middle but that is why you must reread everything more than twice.

Great way to learn the best contents!

Makes you learn in a kindly way and keep looking forward to start next level in the IT Support Certificate.

This course is very good for a beginner.It reminded me of a few basic things I had forgotten and also it had me touching areas I never did before

This provides a great overview of what you are going to be looking at as an IT Support. Im also glad this is accessible to review in later dates.

The Technical support fundamentals has really explain to me complex things i didn't understand I look forward IT Support Professional Certificate

Learned so much with this course! Love how everything is broken down so well, especially for those of us who have no experience in the IT field!!

Excelente curso, y muy completo. Definitivamente se aprenden nuevas cosas, además de reforzar conocimientos ya existentes.

Totalmente recomendado.

Great entry level IT training and knowledge. I am super excited to continue furthering my education and I am no longer afraid of online learning!

I like the way the course has been structured, specially, the way the concepts are delivered in an ascendant level of difficulty. Great job guys!

This course was excellent. I learned a lot. The videos and the supplemental readings were very informative and helpful, and so were the labs.

Really interesting course, gives you the basics of IT and shows you parts of the IT field that one can dive into and then make a career out of.

I love this Google Coursera that gives me right direction in my IT field and gives me a chanve to begine my entry level IT career. It is awesome!

Great course with great quality videos and awesome instructors, I don't regret to take this course, I'm just happy that I took it and I passed =)

This is the best online course I have enrolled into. The instructors are very well experienced and delivered maximum content within small videos.

I love this course. It was a lot to learn. I love how in dept it was with the information and how everything was broken down over and over again.

Excellent introduction to technology - the ever-changing variable. Always expect new material - it is added every month as new tech is developed!

WOW, this is such a wonderful, well put together education package, I have really enjoyed and this will open the gate of more.

thank you very much

An excellent introductory course. The all around material was well presented, the instructors are doing a great job passing on their knowledge.

Oh my God, this is fun learning new things and the right place is this. I have learned new ideas, new things and they will forever be part of me.

I love the whole format of the course! Also easy to understand with the videos spot on making the course fun and clear to retain the information!

Great introduction to the IT world. This is a easy to understand course that will give anyone a basic overview of what the IT world has to offer.

I thought this technical support fundamentals course was awesome, I got refreshed again about several IT concepts and it was very understandable.

Thoroughly enjoyed this course. The video instructions, practice labs, forums were involving and enjoyable. Can't wait to complete all courses!!

A fun start. I was able to fill a lot of gaps in my knowledge of the subject. Took a lot less time that I thought it would. On to the next class!

Technical Support Fundamentals. ESTÁ SENDO ESSENCIAL NA MINHA TRANSIÇÇÃO DE CARREIRA . gostaria de agradeer a todos os envolvidos nesse projeto.