PL
Aug 2, 2020
excellent, the content contemplates fundamental concepts in many areas, allowing participants to have a clear and general view of the world of it support regardless of prior knowledge. Congratulations
JC
Mar 12, 2024
Very informative and easy to understand for beginners like me. Kudos to the team who made this course possible and a very big thank you to all the instructors who share their time and knowledge to us.
By Smail G
•Dec 27, 2020
it is really amazing that I finished the first technical support Fundamentals course, it will help me enter the field of information technology from its wide doors.
Thank you google.
By Jaineshkumar A M
•Nov 30, 2020
This part of the course has helped me Deeply understand all the process through which technology computer and IT works. Also making me understand troubleshooting in precise details.
By STEVAN D A
•Oct 19, 2020
I'm really happy to finish this first course of Google Professional Certification, the learning, quiz, and lab method are very effective, i'm looking forward to take to next course.
By Dave C
•Sep 19, 2020
I feel like i came away with a very good understanding of the underlying principles
of technologies, networking, and troubleshooting. Looking forward to buiding on this foundation!
By VARSHAA V
•Aug 20, 2020
It was one of the best courses in coursera. Gave me a understanding on how computers work the content was to the point. Lab sessions helped me to gain the required practical skills.
By Sunil K B
•Jul 13, 2020
This is the best course and If any body want to make carrier in IT this Should be the Fist steps
There are lots of expertise who are shared good experiences with A big organization
By Triana G
•Jun 9, 2020
Es un curso excelente, aprende a usar muchas herramientas nuevas que no conocía, seguire tomando cursos de Google, muchas gracias por todo, me siento muy feliz de haberlo terminado.
By Salman A G
•May 18, 2020
I would like to thank Google for making this course and a platform for learning. Instructors are exceptional. They make you in love with IT. Course was concise and framed perfectly.
By Shane M
•Apr 26, 2020
Great for a beginner like me! I know own a notebook full of all of the information that I learned. This course has shown me the career I would like to pursue. I couldn't be happier.
By Aly
•Apr 7, 2020
Great, and very informative, fun to watch, learn and do the quizzes. The labs were well explained, and the support was wonderful. Thank you for your time, knowledge and opportunity.
By pranit i
•Apr 2, 2020
I really enjoy this course . I learn most important information about computers commands ,networking,diff hardware ,troubleshooting problem how to solve and fix them and many more.
By Matthew S
•Mar 28, 2020
I liked the videos that have been presented. I think it was the right amount of material as an introduction to IT Tech Support. I look forward to what the other modules have to say.
By Dennis C S
•Mar 25, 2020
This course is informative for a novice in the IT world. I am hoping to move forward and use this course as a building block to becoming fundamentally sound as an IT rep and beyond.
By Terèsa J
•Mar 5, 2020
I am truly grateful for the opportunity to be able to do this course. It has helped me to grow and learn so much about IT support in a very reasonably and affordable amount of time.
By Caleb G
•Sep 13, 2019
This has taught me quite a bit and I feel as if I am building a relationship with the teachers themselves.
They break everything down but don't go too fast so I can still take notes.
By Brandon S Z
•Jun 16, 2019
Feels like there was not much to learn here, but seeing as it is the introduction course for a beginners certificate, I suppose it is a necessary step for someone with no knowledge.
By Juvencio G
•Mar 12, 2019
Amazing very informative, from a person who knew nothing of IT to getting very comfortable and confident about the next courses, I would say this is very helpful a new way to learn.
By Dulith W
•Oct 25, 2018
I like this course and i recommended to anyone pretty amazing course but i don't like using Wikipedia for reading materials if its upload from google professionals i like to read it
By Uruba W
•Aug 23, 2018
I really enjoyed this course. I helped me to validate what I've learned over the years and gave me new experiences. I would recommend this course to anyone interested in computers.
By Ever E V R
•Mar 3, 2018
It's a very good fundamentals course. Through this course you can have the big picture of the IT role. If you have no experience with IT support, this is a very good place to start.
By Ashley M M
•Feb 1, 2018
Perfect for someone who doesnt know much, if anything, about computers! This is also good for people who have had some practice but want to refresh themselves before moving forward.
By Devanshi V
•Jun 12, 2024
Great Platform ever to towards uncanny trajectory growth.I'm going to take a new course with coursera but i want my certificate that i had completed technical support fundamentals,
By Joshua C
•Jan 24, 2024
I have gained an immense amount of knowledge from this course. I cannot wait to dive deeper into the ever changing technology world and the other courses provided through coursera.
By Mark V
•Sep 24, 2023
It was packed with information at a pace that I felt was comfortable. I have a little background that helped, but I believe anyone can succeed in this course if it is their desire.
By Suresh K
•Aug 15, 2023
This course is very useful in learning the basic concept of the Technical support role, As you are the person who wants to enter to I.T field then it as recommended one to pursue.