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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
159,809 ratings

About the Course

In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

HM

Dec 28, 2021

This course clarifies everything you need to clear your basics for Technical in IT. Even though I am already in IT Field but i come to know some new methods and techniques for troubleshooting process.

BM

Jul 31, 2018

I am working in IT and wanted to do a refresher on the fundamentals and this course is really worth it. Good job Google and thank you for an affordable solution to getting my refresher and certificate

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8426 - 8450 of 10,000 Reviews for Technical Support Fundamentals

By Jairan R d S A

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May 10, 2025

Este Ă© um curso muito rico, dotado de habilidades passadas com alto nĂ­vel acadĂŞmico e profissional.

By Augustine A

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Jan 13, 2025

I do not doubt that the Technical Support Fundamentals Certificate has not given me what is needed.

By Rocky H I

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Aug 16, 2023

Great Course and really emphasizes on the core fundamentals of Information technology. Recommended!

By Mark-Allen D (

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Jun 8, 2023

This gives you a better look into what part of what you as a person wants to learn in the IT field.

By Sunera S G

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Mar 22, 2023

Excellent. Awesome explanations, guides, and questionnaires. I loved the VM tests a lot. Thank you.

By KIOLO D A

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Mar 4, 2023

thank you coursera for letting us to know ang gain for information about computer.. thanks a lot!!!

By LATTRAG N

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Jan 22, 2023

The course was very helpful. It helped me understand many things that I was ignorant of. Thank you.

By Paul J

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Jan 9, 2023

A wonderful experience all the way. The instructors are well knowledgeable in the course and field.

By Tera D

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Oct 29, 2022

This course was very informative. I feel more comfortable withthe skills I learned in this course.

By Paul R

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Oct 4, 2022

For someone that is just getting into IT, I feel this course is really helpful as an introduction.

By Tiong W S

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Sep 29, 2022

Learnt alot from this course. Excellent video works that makes learning straight-forward and easy.

By Cara C

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Sep 28, 2022

Very good quality videos, easy note taking for review and content was organized, broken down well.

By Trailis W

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Sep 19, 2022

All the information was useful for a entry level in the IT field. I look forward to learning more.

By Henry I

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Aug 16, 2022

Awesome! Fundamental knowledge worth learning by anyone willing to grow in the field of Technology

By Melisa M

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Jul 13, 2022

Very fun and informing, constantly keeps your attention and gives you the confidence to keep going!

By John N

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May 14, 2022

A wonderful start to the IT world and will surely cotinue moving forwards with the other 4 modules!

By garrett w

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May 10, 2022

This was a great introduction course. Some things could use an update but overall very informative.

By AundreEnchilada

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May 4, 2022

very informative and great content. they even take the time to correct if something is state wrong.

By Adil M R

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Apr 4, 2022

Good fundamental course to be acquired, recommended for job hunter . Very friendly user interface.

By Nathan D H

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Mar 23, 2022

very informative course. it helped me understand alot more about computers and learning the basics.

By Emil M

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Mar 2, 2022

Easy to follow with good explanations and good step-by-step tutorials on how you do specific tasks.

By S J K D

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Feb 11, 2022

ALL SUBJECT ARE COVERED IN THIS TECHNICAL SUPPORT FUNDAMENTALS FOR BEGINNERS. THANK YOU COURSERA.

By MICHAEL R

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Jan 17, 2022

It is a very well thought out course and overview in the fundamentals of IT support and IT overall.

By Shevene L

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Jan 14, 2022

This course exceeded my expectations and has me more prepared than ever before for my future in IT!

By Karen N

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Oct 18, 2021

I am grateful for starting at the basics. A great foundation goes a long way in any subject matter.