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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
159,762 ratings

About the Course

In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

JM

Sep 25, 2020

This course really is foundational. The instructors are awesome, the labs are relevant and they all work! I have gained so much knowledge just from this course. I can't wait to further this knowledge.

SD

May 16, 2020

I actually have some experiences in IT so doing the course was very easy for me, but the content is awesome. It will be really beneficial for a beginner. I am looking forward to complete next courses!

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7551 - 7575 of 10,000 Reviews for Technical Support Fundamentals

By Justin C

Jan 28, 2020

Great course to start with, really gives a solid foundation for anyone who does not have a lot of experience.

By Elio J

Jan 24, 2020

Great and wonderful class! The class kept me wanting more to learn and I couldn’t stop working on the course!

By Maidei C M

Jan 2, 2020

For a person without IT background this has been a good introduction and going forward I am pretty confident.

By Franklin E

Nov 7, 2019

This is one of the best online course I have taken. Awesome tutor, wonderful curriculum and perfect delivery

By PARKER A

Oct 15, 2019

This is a great course for people wanting to get into IT. Or to even have the knowledge of how computer work.

By Prince Y

Sep 27, 2019

amazing experience it was i can't describe it i words ,Thank yo soso Much for providing every thing coursera.

By Robert C

Dec 12, 2018

Thanks to all that participated in putting this program together. It has opened my eyes to a broad new world.

By OLATUNDE, S O

Nov 28, 2018

When you know about your computer, you can play around it in a secure way. This is what the course offer you.

By Saras R

Oct 22, 2018

finished this in audit mode in oct 2018. excellent introduction. some 'aha' moments! great introductory class

By Angela D C

Jun 25, 2018

Solid information about the basics of IT. I feel more confident about continuing to complete the next course.

By Aden A

May 6, 2018

This course is so helpful, thanks all of you who took his/her part to contribute for teaching in this course.

By Robert M

Apr 30, 2018

This was a great course to give you an overall understanding of what it takes to be an IT support specialist.

By Darleen M

Feb 19, 2018

Very informative. I definitely recommend this course for newbies and as a refresher. Glad I took this course!

By Hannah e

Nov 9, 2024

Very comprehensive and informative. I learned a lot and be sure to use it on my future endeavors. Thank you!

By Elton R d C

Sep 12, 2024

Apresenta de forma bem didática os conceitos e facilita muito o entendimento do complexo mundo da tecnologia

By Isaque R R

Sep 28, 2023

O curso foi sensacional, o conhecimento que ele me passou com certeza irei levar para o mercado de trabalho.

By Wilbert A S D

Sep 28, 2023

EXCELLENT COURSE. Learned how to count in binary and assemble a computer from the get go. I would recommend.

By Melissa A

Sep 24, 2023

I encountered some technical issue in week 5 but the chat support was able to help me and resolve the issue.

By Abubakar I

Aug 7, 2023

This course gave me a lot of information related to basic stuff of computer science with different sections.

By Deleted A

Aug 1, 2023

Great Course that really covers the fundamentals of IT and does a great job in preparing you for interviews!

By Abdullah M a i

Jul 26, 2023

the course is very good but my passport expair date

what can i do im from yemen in my country is civilin war

By James

Jul 23, 2023

its a mind blowing experience to understand the structure of the fundamentals of what makes a computer work,

By Nelson G G C

Jul 16, 2023

Excelente contenido, el material y la preparación de los instructores hacen muy facil apropiar el contenido.

By Arina S

May 26, 2023

Overall, the course seems to provide a good foundation for understanding and applying IT support principles.