Instructors were enthusiastic, knowledgeable and communicated well. Material was pertinent to being reintroduced into IT.

I think this was a great course to have a hands on to the technical support field. I would totally recommend this course.

Great thanks to Google support team for developed detailed content for this Technical Support Fundamentals certification.

It was a great introduction to the IT field and I'm looking to expand on this knowledge and continue through this course.

I love this course. I have learned so much in-depth information which I don't know before. thank you Coursera and Google.

I am very excited to have a certificate from google for this course. I have gained lot of knowledge about IT fundamental.

Course was very informational. All of the googlers were very easily understood! I enjoyed learned the basic IT functions.

This course is very educative. I recommend it for everyone that wants to into the field of IT support. Thank you coursera

Great mix of videos, discussions, quizzes and interactive quizzes (such as logging into a VM and testing out new skills).

Great course that is easy to follow. You feel ready to keep going towards the goal of becoming an IT support specialist.

Great Course two introduce someone to Tech Support Fundamentals. Highly recommend for anyone who wants to enter IT field.

Excellent fundamental course for binary operations and provide sound basic knowledge for the computer architecture layer.

I very much so enjoyed the way the videos were produced. They were straight to the point while still covering key points.

Excellent way to learn the fundamentals of tech support. Wish there were more lab assignments for more hands-on training.

Fantastic into to IT and very informative and helpful. I enjoyed this course greatly and am very excited to move forward!

As i tech guru i thoroughly enjoyed this lesson. there was alot that i already knew but i still enjoyed it none the less.

This is the best course that everyone can take on online and learn the fundamentals of basic IT terminology and concepts.

A great introduction that makes me want to learn more with checkpoints in the video that made sure i was paying attention

Everything in this course is explain clearly and understandable, It has good concepts and I highly recommend this course.

This is an excellent fundamental course to prepare the student for more in depth information in each specialized segment.

A good introductory course or consolidation of many key areas of IT. Will lead on well to the rest of the specialization.

Virtual university style teaching with goals set out and attainable. Thank you for not scaring me off in the first week!

A great starting point to learning about the basics of IT and i would recommend to anyone wanting to enter the IT world.

Me parece que este modulo está bastante completo, agradezco a todos los colaboradores que hicieron posible este producto

I enjoyed every step of the course outlined. It was explanatory and the hands-on project were straightforward to follow.