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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
159,738 ratings

About the Course

In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

EG

Oct 1, 2023

This course is very informative. Right from basics, all fundamental concepts are covered. I highly recommend anyone who wants to learn in depth knowledge of what IT is all about. Great course so far!

EO

Jul 20, 2022

The Course is great. I've been a Systems Administrator for the past six years but decided to take this as a refresher and I'm truly refreshed with new ideas and important tools. Can't be happy enough!

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5551 - 5575 of 10,000 Reviews for Technical Support Fundamentals

By Tabitha C

Jun 14, 2020

Very interesting content I would love to further my knowledge in IT and this course has helped me in unearthing that excitement. Thank You

By Elias B I

Jun 3, 2020

This course was awesome! Be curious. Read the supplemental information. Go hard. This is a grea start and enough to keep you wanting more.

By Alexandria S

May 17, 2020

It can beintimidating to start and continue. But you CAN do it and will be pround with hoiw far you've come and for taking the initutive.

By Adebisi A

May 9, 2020

I actually learned a lot from the course. Now I know fully the function of IT Support Specialist and the where exactly i fit in tech world

By Siddarth G

Apr 26, 2020

its a good opportunity to learns basics about IT supports its looks very nteresting i look forward into deep .

thanks for google & coursera

By Adam T

Mar 28, 2020

I think this is a strong introductory course. I've been working in the field for years but I'm taking this series to broaden my knowledge.

By Quincyanna J

Mar 18, 2020

This entire course is very intuitive and user friendly. The labs are a lot of fun as well. I enjoyed getting to work remotely with Ubuntu.

By Alicia O

Mar 7, 2020

This a great course to start at a beginner to better understand IT, and to get the feel of IT to see if you see yourself taking this path.

By Radu A S

Mar 4, 2020

It was a great overall experience and a good fit for everyone who is looking to get some valuable digital recognition! Good stuff, thanks!

By Clenio S

Dec 29, 2019

Excelente oportunidade de aprendizagem, mesmo com experiência , aprendi novas técnicas , novas abordagens com o cliente final, obrigado

By Carano, J

Sep 10, 2019

This was an informative course that offered some challenging assignments. I would have liked to have a little more information on Linux.

By Joshua C M

Jun 28, 2019

Very well constructed and played out. I learned a lot about what is expected in an IT role and now can't wait to get my IT career started.

By Cristiano C A G

Jun 20, 2019

I'm really enjoying the course. This fundamental module helped to review some concepts. I'm sure I'll learn even more in the next courses!

By Billy J S J

May 30, 2019

With me already having knowledge of binary, i found this course very well planned and thought out. I am hoping for the same from here out.

By Sai M K E

May 20, 2019

Well presented and well put course for absolute starters and already employed.

Thanks for the instructors to be concise and point specific.

By Carlos P

Apr 25, 2019

Great information, backstory for people with relatable situations, very interactive. This course is great at keeping the student invested.

By Wonyoung C

Feb 27, 2019

I learned great fundamentals of Computers. Great instructors from Google, and every single video clips were essential and precious for me.

By Shar Y

Jul 22, 2018

Really liked this course; learning the history of computers as well as some basic fundamentals was great. Now looking forward to course #2

By Claudia P F M

Apr 4, 2018

It was very interesting and helpful to understand the technical support fundamentals of IT. Very enthusiastic to continue with this course

By QuoVadis L

Apr 3, 2018

I'm learning a lot about computers and how they function, also it makes me feel great knowing I can go back and review a lesson. This is a

By damiso r

Feb 22, 2018

I really enjoyed learning the fundamentals. This helped prep me well for the next course because now i'm more into computer language mode.

By Mark A R J

Feb 24, 2025

Great introduction to the field of IT! I genuinely cannot wait to learn so much more and dive deeper into this field and start my career.

By KELVIN W W

Feb 22, 2024

I thank you for the great support and the experience shared on this platform. I had a great experience and will be happy to share as well

By Andrew J

Jan 18, 2024

Great overview of everything IT. Took all the knowledge I acquired over my life and organized/quantified it neatly into my understanding!

By Wander A N A

Nov 12, 2023

a lot of wealth and knowledge in this course, you can practice it or use it for as tool to achieve your career as well for personal life.