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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
159,738 ratings

About the Course

In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

EG

Oct 1, 2023

This course is very informative. Right from basics, all fundamental concepts are covered. I highly recommend anyone who wants to learn in depth knowledge of what IT is all about. Great course so far!

EO

Jul 20, 2022

The Course is great. I've been a Systems Administrator for the past six years but decided to take this as a refresher and I'm truly refreshed with new ideas and important tools. Can't be happy enough!

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5426 - 5450 of 10,000 Reviews for Technical Support Fundamentals

By Abhay K S

Aug 11, 2020

thank you google . i didnt know where to start with in computers but now i do..i hope i can do land a good role in computer industry one day

By Jose A C S

Aug 1, 2020

Este es un curso de muy amplio contenido pero a la vez muy interesante, cubren todo lo fundamental en cuanto a lo que es el soporte tecnico.

By Daniel J B

Jul 14, 2020

It is very important to have a learning envy. It was very useful to learn these skills in this course. Thanks Google and thank you coursera!

By Keeley L

Jun 12, 2020

A really good review of the basics. Definitely good for someone with little to no tech experience, this will give you what you need to know.

By Bryant W

Jun 2, 2020

This course is great for those are new to the IT field, if you are needing this certiftication, or even to sharpen or refresh known skills.

By Abizer S

May 29, 2020

I learned many new things from this course like how to assemble a CPU, what is network, OS , softwares etc. It was really a good experience.

By Dylan R

May 29, 2020

This is a very informative course. I definitely plan on continuing learning about this subject matter as Its incredibly interesting and fun.

By Benson T

May 8, 2020

One amazing course this was. Just love the way the instructors led me though this journey. Best user friendly course I have seen in coursera

By Maxiel S

Mar 2, 2020

I will continue working until I finish the course and I am very excited about the learning and knowledge that I will get in the next course.

By Brett H

Nov 14, 2019

Very happy with this introductory course, and I'm looking forward to really getting into the details of each subject in the next courses! :)

By Dushyant S

Nov 7, 2019

This is very useful for my career not for career it is also help me to improve my skills ,

very very thanks for team Google and Also Coursera

By Ibrahim K

Oct 2, 2019

This is one of the best course i have ever taken.

I found it interesting and i felt like it never ended.

Thanks to COUSERA ans the specialist.

By Miller, P

Sep 13, 2019

I really enjoyed taking this course, I have learned a lot in such a short amount of time. I'm looking forward to taking other courses here.

By Deleted A

Jun 11, 2019

I’m happy to complete this course and learn the basics of IT with the course.

Also I’m very happy to know Google friends through the course.

By vertrishue w

Jun 9, 2018

A great introduction to the fundamentals! I learned quite a lot of new things while also gaining new understanding of things I already knew.

By Cameron-Harvey N

Jun 3, 2018

Awesome intro course into the world of IT highly recomended,

Easy to follow videos and graded assignments with deadlines to help spur you on.

By Mario C

Mar 9, 2018

Found this personally helpful and would definitely recommend to anyone how is a straight out beginner when it comes to the IT Computer world

By Alex T

Jan 15, 2025

I thought the course was great in providing a generalized introduction into computer fundamentals. I was hoping for more hands on learning.

By Caleb R

Sep 13, 2024

This course really feeds the creative minds that loves tech and is interested in learning more about computers. I loved every minute of it!

By Hem P G

Dec 10, 2023

here is an excellent IT course for free online everything is covered, even how to face the Interview also has interest go for it and enjoy.

By Eliza P (

Sep 15, 2023

I am very happy to be able to complete this course because there is a lot I can learn. Especially regarding Technical Support Fundamentals.

By Stephen W

Aug 3, 2023

Very interesting and informative! These first hands experience from Google Associates was fantastic to see. Can't wait for the next course.

By Rodrigo

May 21, 2023

I think after doing research on my own this will be my first step to starting my career in the IT field. Good luck to all dont give up!!!!!

By Daniel M

Mar 30, 2023

Wonderful instructors, wonderful learning topics and learning flow. Great introductory IT course, well done Google and Coursera. Well done.

By SUJIT K P

Jan 23, 2023

So happy for getting my first individual certificate course in "coursera". Thanks to the tutors as well as coursera platform & GOOGLE also.