I love the training material and the instructors. They were very knowledge and the material is great for someone getting into the IT field.

One of the best course on IT field. It can smoothly start your way as a beginner in IT. Also, it will surely inspire to have a career in IT.

Really enjoyed the course, for a beginner like myself this course helped me to get basic insights of IT help desk and get support knowledge.

Excelentes instructores, detallan cada tema del que están hablando poniendo ejemplos y situaciones que pudiéramos enfrentar en la vida real.

I understand the fundamentals of Technical Support and am ready to take the next step toward the Google IT Support Professional Certificate.

Gave me a very beneficial broad-view of the entire IT field and allowed me to find a certain sub-field within that, that peaked my interest.

This course contents are well detailed and outstanding, The instructors too are all exceptional in their respective areas of specialization.

I love coursera, because they offering an online course for those people who want to explore their skills. this amazing, thank you coursera.

Thanks very much for everything; All good – learnt lots; In-depth understanding sections of Technical Support and applying this practically.

It's a very good introduction to IT and computing. I like the quizzes and exercises to keep me focus and applying my newly learnt knowledge.

This was a great intro to IT and so very helpful with learning the parts of the computer system to downloading software and troubleshooting.

This is a great course. It changes the way of learning. Those motivational quotes and pinpoint example and hands on lab is totally worth it.

I thought this was a great introduction into the IT realm. I had some basic understanding of the topics but I learned a lot in each section.

it was very nice course, all are clear and easy. thank you for this course it really helps getting started to technical support fundamentals

For a person like me, I mean a person with any knowledge about how the tech world works, this is an amazing course. I am happy and excited.

Thank you for taking the time to list every single step required, it made it helpful when I was doing the Virtual Machine items incorrectly!

This is a great course and should be taken by every single person, it helps a non technical person to understand how computer and web works.

A great overview of computers and information technology. Having never worked in this field before, I found this to be a great introduction.

I have never studied IT, I was never interested, however this course made me want to dive deeper. Very informative and thoroughly explained!

I'm not entirely new to the tech world, so in my honest opinion, this is a very good fundamental course and introduction. No disappointment.

Excelente, curso interactivo con profesionales y expertos en TI. Abarcó gran material y temas fundamentales para especialista en soporte TI.

I really enjoyed this class very refreshing. It's been nice to go over everything with IT professional without having to be in a class room.

Very good introduction to IT Support. Gives you a great overview of all the most important information you will need to know for the career.

I like that the course showed me new way to look at the information I knew and took the time for me to understand the information I did not.