Good explanations of basic fundamentals that we easy to follow. It both reinforced what I already knew and schooled me on things I thought I knew but didn't.

I felt that this course was presented in a easy to learn manor at a good pace to keep it moving and I was able to stop and take additional notes as I needed.

An interesting and useful experience. a great place to start and grow in the industry. Compliments to all involved in putting the course together. Well done!

A good quick course. If you already have some knowledge of computers you will breeze by, but at the same time you will learn something new. Great experience.

I have really enjoyed this course! This course does a good job of starting you off on the fundamentals. If you know nothing about IT this is a great starter.

I really enjoyed taking this class. The way you broke down the secession made it easy for me to understand. Looking forward to the next part of this program.

I really liked it but the course platform stalled. I could not do anything else for a long time so I quit for a couple of weeks because it would not clear. I

This was a good starting course I found that will help provide a good backbone for new IT techs and a good refresher for those who are already in the field.

Excelente curso e metodologia! Estou indo para meu segundo curso em especializacao em Suporte e muito animada com tudo que a plataforma tem me proporcionado

Enjoyable, makes it basic enough for anyone to learn, but still gives really good information and shows examples of how to do things they are teaching about

I happy to end this cert within 1 week and i am glad that i have a lot of knowledge in troubleshooting and solving problem method. Thanks again to Coursera.

This course gives you highlights to be inspired on vast avenue of Computer building to innovation. Thank you Course Content Creators. Keep up the good work.

I enjoyed every bit of this course.

It refreshed every aspect of my learning, and also improved my knowledge. the materials and notes are a great reference.

thank you google for giving me this opportunity to complete this course. this course helps me alot . and I hope this certificate will help me with my resume

Informative. On a level that most could grasp easily. I liked that I could go to the tests directly in areas where I was already familiar with the content

The course takes a hands on approach and a relatable teaching technique. The learner videos always provide motivations for the moments when I doubt myself.

Great course and instructors, the material really helps to study for the A+ and some of Security+ essentials, would reccomeend to anyone starting out in IT.

In this course, you'll be introduced to the world of IT by passionate professionals. It's fascinating and very well structured. Thanks for this opportunity.

This is a great course. As promised, it teaches all the fundamentals of IT. Not just that, the concepts are clearly expalined, thus very easy to understand.

This is a good start for anyone wanting to start understanding the world of technology as we are being shaped by its presence as in...the internet of things

This course is useful if your complete beginner in the field and useful if you are not a beginner it is good opportunity to refresh your basic information.

All instructors participated are youngsters and very energetic that makes the course so attractive. Thank you so much to all instructors and Google IT team.

Wow I learned a lot. Now I'm more acknowledge about how to handle fixing, customer service or even attending a new IT interview. Thanks Google and Coursera.

This course is really amazing and a nice introduction to the IT support. It is really fascinating and I cant wait to dive into technical part of the course.

great course offered by google, it helped me a lot to learn about IT support skills, and how to solve problems. again thank you google for this great course