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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
159,701 ratings

About the Course

In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

AL

Aug 18, 2020

I strongly recommend this certificate to anyone trying to go into the information technology field, very informative. thanks google and coursera for making this available at such a comfortable price.

JC

Mar 12, 2024

Very informative and easy to understand for beginners like me. Kudos to the team who made this course possible and a very big thank you to all the instructors who share their time and knowledge to us.

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4051 - 4075 of 10,000 Reviews for Technical Support Fundamentals

By Aracely G

Aug 31, 2024

Very helpful to prepare for the world of IT with useful informations to understand the terms and customer service protocols and building an PC with safety instructions.

By Moin A

Oct 12, 2023

Good for Basic Level Understanding about Computers. If you know what computer is made up of and how softwares and hardwares work together then you can skip this course.

By Derek S

Jun 27, 2023

This was a great introduction for the Google IT Support Professional Certificate. I'm sure I will love completing the rest of the series, and becoming Google certified!

By Red S

Apr 15, 2023

Really good intro to IT as well as other very basic computer science fundamentals, can be completed pretty easily if knowledgeable or already studying computer science.

By Daniel N

Nov 16, 2022

Great Course

I had some issues with the computer components assembly quiz, the writing was in a different language. Overall the course was great and I will recommend it.

By Edyn R L B

May 9, 2022

I would recoomend this course to anyone interested in entering the IT field. Course contents was clear and concise, and an easy to understand step into the world of IT.

By مصلح م

Feb 12, 2022

this is fantastic

the course in it alot of information whatever application or opreating system or hardware or software

my opinion there is many invaluable informations

By Sarpong A N O

Nov 7, 2021

This course has been an exactly great course for me of becoming an IT support specialist. Thank you for your support and may God richly bless you in all your endeavors.

By Nasir S a

Aug 29, 2021

One of the best course I've had in my life and I'm thankful to Coursera and Google to make this course to help me in advancing in IT career thanks a lot Guys out there.

By Mauro G

May 21, 2021

I really enjoyed this course. This was a very useful course, with good examples and experiences, exercises that assisted me to take my understanding to the next level.

By Caleb P

Apr 23, 2021

I felt like I learned a lot stuff that I didn't understand completely. I had some background computers already but I feel like I have a more solid foundation to lean on

By Kristin S

Mar 24, 2021

Great course for software user to learn the dynamics behind the scene making their IT world functional. Loved it. moving onto more specifics because I found it so help>

By Mark O

Mar 13, 2021

Absolutely loved the videos: high quality recordings, charismatic and engaging presenters, and useful information tailored for a very broad audience. Well done, Google!

By Mthokozisi N

Mar 6, 2021

Starting from scratch, I feel like I've gained a great basic understanding of IT support. It was informative, and it has motivated me to learn more in this IT industry.

By Richard K

Mar 1, 2021

Very insightful course, an eye-opener, and I love the mode of delivery. on point, germane, refined and I think the best you can have now. I will go for this on any day.

By Jaaziel G

Dec 26, 2020

Excelente curso , permite explorar de manera ordenada cada aspecto importante en el inicio del TI en función del tiempo y el material presentado es un curso recomendado

By Riecky O

Dec 24, 2020

this became challenging and interesting journey, i will like to thank all lectures that helped all the way, they made it look easy by explaining clear and I understood.

By Divyanshu G

Oct 12, 2020

I have learnt so many things with this course like networking, operating system, and the most important part was the quicklabs. Thanks for making such wonderful course.

By Paul B

Oct 11, 2020

Very good grounding in all topics that an IT support person needs to understand. A great course for people to improve their overall understanding of the wider IT topic.

By Mariam A A

Sep 8, 2020

This course very helpful and I learned so much things help me in the real life and open my mind to look better and how to make big decisions and change with less effort

By Alex G

Sep 5, 2020

Fun course with a great explanation on the basics of everything. Easy to understand and comprehend especially if you already know a little more than the average person.

By Nathaeli A

Aug 13, 2020

I was hooked from the beginning. I never felt bored or as if my time was being wasted. Everything taught was useful and inspirational. Can not wait for the next course!

By Chisekana I O

Aug 4, 2020

Thanks to Google IT Support Fundamentals, I feel more confident with the basics of handling technical issues and I look forward to absorbing more content from you guys.

By Jaime A C S

Aug 3, 2020

Fabulous content, good rhythm, straight to the point. Delighted with the video handling of each tutor. It covers both the technical part of IT and good user management.