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Explore the IT Support Course Catalog
- Status: New AI skills
Google
Skills you'll gain: Computer Networking, Package and Software Management, Network Security, Network Troubleshooting, Systems Administration, Cloud Infrastructure, Network Administration, IT Infrastructure, TCP/IP, Information Systems Security, File Systems, Microsoft Windows, Desktop Support, Network Protocols, Lightweight Directory Access Protocols, Cybersecurity, Encryption, Computer Hardware, Technical Support, Software Installation
- Status: AI skills
Microsoft
Skills you'll gain: Microsoft 365, Network Security, Business Software, Computer Hardware, Cybersecurity, Desktop Support, Virtual Private Networks (VPN), Network Troubleshooting, Technical Support, Hardware Troubleshooting, Hardware Architecture, Generative AI, Operating Systems, Collaborative Software, Network Protocols, TCP/IP, Application Security, Microsoft Teams, Information Systems Security, Multi-Factor Authentication
Skills you'll gain: Desktop Support, Computer Hardware, Technical Support, Software Installation, Operating Systems, Help Desk Support, Technical Documentation, Hardware Troubleshooting, Software Documentation, End User Training and Support, Computer Networking, Information Technology, Computer Architecture, Technical Communication, Linux, Microsoft Windows
Skills you'll gain: Software Development Life Cycle, Computing Platforms, Cloud Computing Architecture, Peripheral Devices, Technical Support, Technical Support and Services, Cloud Services, Cybersecurity, Hardware Troubleshooting, IT Service Management, Cloud Security, Cloud Infrastructure, Network Troubleshooting, Encryption, Data Storage, Professional Networking, Information Technology, Cloud Computing, Interviewing Skills, Computer Hardware
Johns Hopkins University
Skills you'll gain: Medical Privacy, Electronic Medical Record, Telehealth, Patient Safety, Health Technology, Health Information Management, Medical Equipment and Technology, Security Awareness, Personally Identifiable Information, Cloud Security, Encryption, Help Desk Support, Desktop Support, End User Training and Support, Health Care, Technical Support and Services, Decision Support Systems, Health Care Procedure and Regulation, Clinical Data Management, Patient Education and Support
Skills you'll gain: Desktop Support, Hardware Troubleshooting, Operating Systems, Network Troubleshooting, Command-Line Interface, System Support, Computer Hardware, Network Security, Mobile Security, Microsoft Windows, General Networking, Unix Commands, Technical Support, Mac OS, Network Administration, Linux, System Configuration, Infrastructure Security, Computer Networking, Computer Displays
Skills you'll gain: Systems Administration, Cloud Infrastructure, IT Infrastructure, Lightweight Directory Access Protocols, Active Directory, Disaster Recovery, Server Administration, Data Storage Technologies, Cloud Computing, Servers, System Configuration, Technical Support and Services, Virtualization, User Accounts
- Status: AI skills
Microsoft
Skills you'll gain: Microsoft 365, Network Security, Cloud Management, Microsoft Azure, Business Software, Computer Hardware, Virtual Machines, Identity and Access Management, Cybersecurity, Network Troubleshooting, Desktop Support, Virtual Private Networks (VPN), Azure Active Directory, Technical Support, Hardware Troubleshooting, Hardware Architecture, Generative AI, System Monitoring, Virtualization and Virtual Machines, Disaster Recovery
- Status: Free
Coursera Instructor Network
Skills you'll gain: Desktop Support, Generative AI, Technical Support and Services, End User Training and Support, System Support, Prompt Engineering, Help Desk Support, Network Support, IT Automation, Product Support, Data Ethics, Artificial Intelligence, Automation
Skills you'll gain: IT Service Management, Technical Support, Desktop Support, Service Level, Help Desk Support, System Support, End User Training and Support, Technical Services, Remote Access Systems, Issue Tracking, Technical Communication, Technical Documentation
Skills you'll gain: Git (Version Control System), GitHub, Version Control, Cloud Services, Debugging, Puppet (Configuration Management Tool), Infrastructure as Code (IaC), Bash (Scripting Language), Configuration Management, CI/CD, Cloud Computing, Technical Communication, Docker (Software), Unit Testing, Scripting, Network Troubleshooting, Web Services, Python Programming, Restful API, Programming Principles
Skills you'll gain: Package and Software Management, File Systems, Microsoft Windows, Desktop Support, Linux, Operating Systems, OS Process Management, Linux Administration, Remote Access Systems, System Monitoring, Command-Line Interface, User Accounts, Systems Administration, Technical Support and Services, File Management, Linux Commands, Software Installation, Identity and Access Management, Authorization (Computing), Virtualization
In summary, here are 10 of our most popular it support courses
- Google IT Support:Â Google
- Microsoft IT Support Specialist:Â Microsoft
- Technical Support Fundamentals:Â Google
- IBM IT Support:Â IBM
- Healthcare IT Support:Â Johns Hopkins University
- Preparation for CompTIA A+ Certification:Â IBM
- System Administration and IT Infrastructure Services:Â Google
- Microsoft Cloud Support Associate:Â Microsoft
- GenAI for Computer Support Specialists (IT Support):Â Coursera Instructor Network
- Introduction to Technical Support :Â IBM