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Explore the IT Support Course Catalog
Skills you'll gain: User Story, Software Development Life Cycle, Sprint Retrospectives, Agile Software Development, Kanban Principles, DevOps, Backlogs, Development Environment, Information Technology, Agile Project Management, Software Engineering, Computer Hardware, Software Development Tools, Software Development Methodologies, Software Architecture, Software Design, Agile Methodology, Sprint Planning, Cloud Computing, Cloud-Native Computing
University of Minnesota
Skills you'll gain: Enterprise Resource Planning, Business Systems Analysis, Systems Analysis, Requirements Analysis, Cybersecurity, Business Requirements, Business Systems, Cloud Computing, Cloud Services, IT Management, Change Management, Information Technology, Organizational Change, Technology Strategies, Process Flow Diagrams, System Implementation, User Requirements Documents, Data Modeling, Enterprise Architecture, Portfolio Management
- Status: Free
Yonsei University
Skills you'll gain: Language Competency, Grammar, Vocabulary, Literacy, Culture
- Status: Free
Yale University
Skills you'll gain: Psychology, Mental and Behavioral Health Specialties, Child Development, Mental Health, Human Learning, Social Sciences, Behavioral Health, Neurology, Biology, Scientific Methods
Knowledge Accelerators
Skills you'll gain: Service Level Agreement, Problem Solving, Customer Service, Customer Support, Desktop Support, Technical Communication, Help Desk Support, Technical Support, Critical Thinking and Problem Solving, Issue Tracking, Rapport Building, Patience, Empathy, Time Management, Communication
DeepLearning.AI
Skills you'll gain: Data Ethics, Market Opportunities, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, Team Building, Machine Learning, Strategic Thinking, Data Science, Needs Assessment, Deep Learning, Business Ethics, Artificial Neural Networks, Engineering Management
Johns Hopkins University
Skills you'll gain: Desktop Support, End User Training and Support, Technical Support and Services, Help Desk Support, Patient Education and Support, Healthcare Industry Knowledge, Technical Support, Information Technology, Health Care, Health Information Management, Electronic Medical Record, Medical Terminology, Network Troubleshooting
Google
Skills you'll gain: Programming Principles, Scripting, Python Programming, Computer Programming, Computational Thinking, Algorithms, Data Structures, Integrated Development Environments, Debugging, Development Environment
Skills you'll gain: User Story, Stakeholder Engagement, Software Development Life Cycle, Project Management Life Cycle, Resource Management, Risk Management, Peer Review, Agile Software Development, Earned Value Management, Stakeholder Management, Agile Methodology, Project Risk Management, Kanban Principles, Team Motivation, Backlogs, Project Schedules, Information Technology, Sprint Retrospectives, Interviewing Skills, Project Management
LearnQuest
Skills you'll gain: Network Troubleshooting, Help Desk Support, System Configuration, Computer Hardware, Networking Hardware, Hardware Troubleshooting, Technical Support, Peripheral Devices, Computer Networking, General Networking, Microsoft Windows, Operating Systems, Wireless Networks
- Status: AI skills
Skills you'll gain: Prompt Engineering, Generative AI, New Product Development, Product Management, Product Lifecycle Management, Product Development, Innovation, Product Roadmaps, ChatGPT, Large Language Modeling, Product Planning, Commercialization, Product Strategy, Artificial Intelligence, Project Management Life Cycle, Data Ethics, OpenAI, Stakeholder Engagement, Stakeholder Management, Competitive Analysis
Skills you'll gain: Network Security, Information Systems Security, Cybersecurity, Application Security, Encryption, Security Controls, Cyber Attacks, Security Awareness, Data Security, Cryptography, Threat Modeling, Security Management, Computer Security Awareness Training, Information Assurance, Wireless Networks, Hardening, Firewall, Malware Protection, Authentications, Authorization (Computing)
In summary, here are 10 of our most popular it support courses
- IBM IT Scrum Master: IBM
- Information Systems: University of Minnesota
- First Step Korean: Yonsei University
- Introduction to Psychology : Yale University
- Customer Service Fundamentals: Knowledge Accelerators
- AI For Everyone: DeepLearning.AI
- The Critical Role of IT Support Staff in Healthcare: Johns Hopkins University
- Crash Course on Python: Google
- IBM IT Project Manager: IBM
- CompTIA Practice: LearnQuest