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Explore the IT Support Course Catalog
- Status: Free
Coursera Instructor Network
Skills you'll gain: Network Troubleshooting, Network Performance Management, Technical Communication, Technical Support and Services, Technical Support, Network Administration, Desktop Support, Debugging, End User Training and Support, Help Desk Support, Problem Management, Network Analysis
Skills you'll gain: Technical Support, Hardware Troubleshooting, Cloud Computing, Cybersecurity, Help Desk Support, System Support, End User Training and Support, Network Troubleshooting, Cloud Security, Computer Hardware, Network Administration, Data Storage, Issue Tracking, Operating Systems
- Status: New AI skills
Skills you'll gain: Quality Management, Project Management Life Cycle, Project Scoping, Project Closure, Project Management, Project Planning, Continuous Improvement Process, Agile Project Management, Project Controls, Backlogs, Quality Assessment, Team Management, Project Documentation, Agile Methodology, Communication Planning, Project Schedules, Change Management, Milestones (Project Management), Organizational Structure, Data Storytelling
Amazon Web Services
Skills you'll gain: AWS Identity and Access Management (IAM), Infrastructure as Code (IaC), Command-Line Interface, Amazon CloudWatch, AWS CloudFormation, Root Cause Analysis, Amazon DynamoDB, Customer Relationship Building, Network Troubleshooting, Amazon Web Services, Customer Relationship Management, Software Architecture, IT Automation, Linux Commands, Cloud Computing, Linux, Amazon S3, Scalability, Technical Support, Web Applications
- Status: AI skills
Skills you'll gain: NoSQL, Data Warehousing, Apache Hadoop, SQL, Extract, Transform, Load, Apache Airflow, Web Scraping, Linux Commands, Database Design, IBM Cognos Analytics, MySQL, Apache Spark, Data Pipelines, Apache Kafka, Database Management, Bash (Scripting Language), Data Store, Jupyter, Generative AI, Professional Networking
Skills you'll gain: Information Technology, Computer Hardware, Cloud Computing, Network Troubleshooting, Software Installation, Technical Support and Services, Cybersecurity, Hardware Troubleshooting, Data Storage, Database Software, Operating Systems, Computer Networking, Computer Security Awareness Training, IT Infrastructure
Skills you'll gain: Cyber Threat Hunting, Incident Response, IT Service Management, Identity and Access Management, Cloud Computing, Information Technology Infrastructure Library, Endpoint Security, Malware Protection, Penetration Testing, Linux, Computer Security Incident Management, Database Management, Network Security, Networking Hardware, TCP/IP, Cybersecurity, Intrusion Detection and Prevention, Cyber Threat Intelligence, Interviewing Skills, Cyber Security Assessment
Microsoft
Skills you'll gain: Business Software, Computer Hardware, Hardware Architecture, Generative AI, Operating Systems, Data Storage Technologies, Data Loss Prevention, Computer Systems, Enterprise Security, Information Technology, OS Process Management, System Configuration, Microsoft Windows, Technical Support, Servers, Cybersecurity
Skills you'll gain: Software Development Life Cycle, Computing Platforms, Cloud Computing Architecture, Cloud Services, Peripheral Devices, Cybersecurity, Cloud Security, Cloud Infrastructure, Cloud Applications, Cloud Platforms, Network Protocols, Encryption, Cyber Attacks, Technical Support, Cloud Storage, Computer Hardware, General Networking, Information Technology, Cloud Computing, Databases
Skills you'll gain: IT Service Management, Cloud Computing, Information Technology Infrastructure Library, Malware Protection, Identity and Access Management, Linux, Incident Response, Networking Hardware, TCP/IP, Cybersecurity, Linux Administration, Network Security, Network Protocols, Computer Security Incident Management, Cloud Security, Operating Systems, Endpoint Detection and Response, Cyber Risk, Data Ethics, Cyber Governance
Skills you'll gain: Peripheral Devices, Technical Support, Computer Hardware, Disaster Recovery, System Configuration, Hardware Troubleshooting, Microsoft Windows, Operating Systems, Linux, Networking Hardware, Computer Architecture, Mac OS, User Accounts
California Institute of the Arts
Skills you'll gain: Typography, Design Elements And Principles, Graphic Design, Visual Design, Logo Design, Design Software, Digital Design, Creative Design, Graphic and Visual Design, Color Theory, Adobe InDesign, Photo Editing, Photography, Style Guides, Branding, Peer Review, Art History, Design, Aesthetics, Design Strategies
In summary, here are 10 of our most popular it support courses
- Technical Troubleshooting: Diagnostics, Networks, Customers:Â Coursera Instructor Network
- Technical Support (IT) Case Studies and Capstone:Â IBM
- Google Project Management::Â Google
- AWS Cloud Support Associate:Â Amazon Web Services
- IBM Data Engineering:Â IBM
- Information Technology (IT) Fundamentals for Everyone:Â IBM
- IBM Cybersecurity Analyst:Â IBM
- Introduction to Computers:Â Microsoft
- Information Technology (IT) and Cloud Fundamentals:Â IBM
- IT Fundamentals for Cybersecurity:Â IBM