Google vs. Microsoft vs. IBM: Which IT Support Certificate Fits Your Goals? [VIDEO]

Written by Coursera Staff • Updated on

Choose an IT support Professional Certificate that can help you reach your professional goals. Watch this video to learn which certificate fits your needs.


[Video thumbnail] Google vs. Microsoft vs. IBM

Choose an IT support Professional Certificate that can help you reach your professional goals. Whether you want to fast-track your career with Google, gain enterprise-level IT skills with Microsoft, or build versatile competencies you can use across many industries with IBM, you’ll find an option on Coursera.

With the Google IT Support Professional Certificate, you can build skills in:

  • Troubleshooting and managing operating systems like Linux

  • Setting up networks and understanding cybersecurity basics

  • Leveraging AI tools to automate tasks and improve efficiency

Google

professional certificate

Google IT Support

The launchpad to a career in IT. This program is designed to take beginner learners to job readiness in about three-to-six months.

4.8

(187,565 ratings)

1,866,565 already enrolled

Beginner level

Average time: 3 month(s)

Learn at your own pace

Skills you'll build:

Cloud Infrastructure, IT Infrastructure, TCP/IP, Professional Development, Computer Hardware, Package and Software Management, Computer Networking, Computer Security, Systems Administration, Application Security, Desktop Support, Network Security, Interviewing Skills, Microsoft Windows, Information Systems Security, File Systems, Technical Support, Applicant Tracking Systems, Network Administration, Network Troubleshooting, Linux Commands, File Management, Software Installation, Virtualization, System Monitoring, Operating Systems, User Accounts, OS Process Management, Remote Access Systems, Technical Support and Services, Linux Administration, Command-Line Interface, Identity and Access Management, Linux, Authorization (Computing), Cloud Services, Servers, Lightweight Directory Access Protocols, Disaster Recovery, Active Directory, System Configuration, Data Storage Technologies, Cloud Computing, Generative AI, Personal Attributes, Problem Solving, Prompt Engineering, Communication, Malware Protection, Encryption, Firewall, Security Awareness, Hardening, Security Management, Cryptography, Security Controls, Threat Management, Data Security, Cybersecurity, Threat Detection, Information Technology, Security Strategy, Hardware Troubleshooting, Help Desk Support, End User Training and Support, Technical Documentation, Computer Architecture, Customer Support, Technical Communication, Software Documentation, Network Model, Network Protocols, Virtual Private Networks (VPN), Dynamic Host Configuration Protocol (DHCP), Wireless Networks, Data Integrity, Network Routing

With the Microsoft IT Support Specialist Professional Certificate, you'll explore:

  • Managing Windows systems and enterprise networks

  • Securing cloud platforms with Microsoft Azure

  • Using tools like PowerShell and Active Directory for advanced diagnostics

Microsoft

professional certificate

Microsoft IT Support Specialist

Launch your career as an IT support specialist. Build job-ready skills – and must-have AI skills – for an in-demand career. Earn a credential from Microsoft. No prior experience required.

4.8

(884 ratings)

41,054 already enrolled

Beginner level

Average time: 3 month(s)

Learn at your own pace

Skills you'll build:

Generative AI, Hardware Troubleshooting, TCP/IP, Computer Hardware, Network Protocols, Cloud Computing, Cybersecurity, Microsoft 365, Operating Systems, Microsoft Teams, Virtual Private Networks (VPN), Application Security, Desktop Support, Business Software, Network Security, System Support, Collaborative Software, Technical Support, Hardware Architecture, Network Troubleshooting, Microsoft Outlook, Microsoft Excel, Microsoft Word, Automation, Data Security, Microsoft PowerPoint, Endpoint Security, Calendar Management, Document Management, Business Process Automation, Security Controls, Productivity Software, Enterprise Application Management, Microsoft Power Automate/Flow, Operational Efficiency, Technical Communication, Network Monitoring, Mac OS, Debugging, Microsoft Windows, Unix, System Monitoring, Firewall, Data Storage, Disaster Recovery, Encryption, Data Management, System Configuration, Information Systems Security, Software Installation, Identity and Access Management, Multi-Factor Authentication, Information Privacy, Technical Support and Services, Authentications, Servers, OSI Models, Software As A Service, Local Area Networks, General Networking, Virtualization, Microsoft Azure, Computer Networking, Virtual Machines, Networking Hardware, Network Architecture, Network Infrastructure, Computer Systems, OS Process Management, Data Loss Prevention, Enterprise Security, Information Technology, Computer Architecture, Data Storage Technologies

With the IBM IT Support Professional Certificate, you'll work on:

  • Troubleshooting and resolving IT issues

  • Managing devices and configuring networks

  • Delivering excellent customer support with strong communication skills

IBM

professional certificate

IBM IT Support

Prepare for a career as an IT support specialist. Build job-ready skills and prep for the CompTIA ITF+ certification exam. No prior experience needed.

4.8

(2,148 ratings)

51,678 already enrolled

Beginner level

Average time: 3 month(s)

Learn at your own pace

Skills you'll build:

Peripheral Devices, Hardware Troubleshooting, Cloud Infrastructure, Cloud Computing Architecture, Software Development Life Cycle, Network Protocols, Cloud Computing, Cybersecurity, Computing Platforms, Customer Service, Cloud Applications, Cloud Technologies, Professional Networking, Cloud Services, IT Service Management, Information Technology, Databases, Technical Support, Cloud Security, Technical Support and Services, Cloud-Native Computing, Emerging Technologies, Hybrid Cloud Computing, Serverless Computing, Cloud Storage, DevOps, Cloud Management, Infrastructure As A Service (IaaS), Cloud Solutions, Cloud Hosting, Cloud Development, Virtual Machines, Cloud Platforms, Cloud Engineering, Relational Databases, Database Management, Software Versioning, Computer Programming, Database Application, Browser Compatibility, System Configuration, Software Installation, Interviewing Skills, Verbal Communication Skills, Desktop Support, Professional Development, Professionalism, Problem Solving, Technical Communication, Help Desk Support, Communication, System Support, Computer Hardware, Operating Systems, Microsoft Windows, User Accounts, Linux, Networking Hardware, Computer Architecture, Disaster Recovery, Mac OS, Computer Networking, End User Training and Support, Application Development, Software Development, Simulations, IT Infrastructure, Data Security, Malware Protection, Multi-Factor Authentication, Encryption, Cyber Attacks, Cryptography, Application Security, Network Security, Security Awareness, Personally Identifiable Information, Computer Security Awareness Training, Authentications, Security Controls, Hardening, Threat Management, Information Systems Security, Network Troubleshooting, General Networking, Data Storage, Issue Tracking, Wireless Networks, Local Area Networks, Network Architecture, OSI Models, TCP/IP, Command-Line Interface, Service Level, Technical Documentation, Technical Services, Remote Access Systems

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This content has been made available for informational purposes only. Learners are advised to conduct additional research to ensure that courses and other credentials pursued meet their personal, professional, and financial goals.

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